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Client Services Representative

Company: National Veterinary Associates
Location: Catonsville
Posted on: November 12, 2021

Job Description:

Job Description Frederick Road Vet Hospital is looking for a team member that can provide an excellent and expeditious client experience; greets clients, responds to questions; processes incoming and outgoing pets, and handles payments. Answers phone calls, which may involve answering questions, screening for service needs, and scheduling appointments. Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness. Documents and maintains client information, service data and other pertinent information within business operations software (VIA). Escalates complex matters to senior staff. Minimum of 6 months job-related experience required. Hours: Four 10hr shifts, Mon - Fri, day off flexible *

Keywords: National Veterinary Associates, Catonsville , Client Services Representative, Sales , Catonsville, Maryland

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