Senior Epic Systems Analyst

Company: Highmark Health
Location: Washington
Posted on: June 2, 2025

Job Description:

Thank you for your interest in employment at a Highmark Health company. Highmark Health uses an online application process. If you participate in the online application process through this Workday site, your personal information will be collected, including but not limited to data such as your resume and resume content, education, contact information, address, city, postal code, country, phone number, email address, IP address, as well as any other personal information you choose to provide. As part of the online application process, we will provide details such as how we will use the data that we collect and where such information is processed. We will also ask for your consent to use the data for purposes contained in the Highmark Health Data Protection Statement and the GDPR Data Protection Consent for Job Applicants, and for all other permissible purposes.Senior Epic Systems Analyst page is loadedSenior Epic Systems AnalystApply remote type Remote locations PA, Working at Home - Pennsylvania MD, Working at Home - Maryland WA, Working at Home - Washington NC, Working at Home - N Carolina LA, Working at Home - Louisiana time type Full time posted on Posted Yesterday job requisition id J264905Company :enGenJob Description :JOB SUMMARYThis job is responsible for the configuration, rollout, and ongoing support of the assigned Epic application(s). Responsibilities include business/systems analysis, requirements definition and documentation, systems design, and problem resolution. The Senior Epic analyst communicates with end-users of the system to understand and resolve complex issues and implement solutions. Senior Analysts are subject matter experts in their area of knowledge.ESSENTIAL RESPONSIBILITIES

• Plans, designs/builds, tests, implements and maintains Epic software.
• Develops and documents workflow analysis while evaluating user experience. Supports and maintains environment or applications using advanced knowledge of the application(s) and technologies in the environment while recommending enterprise-level solutions.
• Using advanced knowledge of Epic, configures changes within the system to provide standardized, comprehensive workflows. Makes decisions that refine and improve current practices; develops new approaches and recommends solutions by researching best practices and assessing new technologies or functionality.
• Contributes to/manages medium to large moderately complex projects that are broad in scope and require depth of knowledge. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to complete assignments and visualize, articulate, and solve moderately complex problems. Participates in and may lead continuous improvement initiatives.
• Guides and assists with training less experienced Analysts. May serve as a subject-matter expert in the assigned module(s).EXPERIENCERequired
  • 5 years experience with systems administration experience within one or more Epic environments.Preferred
    • 5 years of experience in the healthcare industry
      .SKILLS
      • Ability to handle analysis, design, system configuration and testing tasks with varying levels of complexity
      • Excellent customer service skills
      • Uses critical thinking skills for assigned tasks
      • Highly effective written and verbal communication and interpersonal skills to establish working relationships that foster optimal teamwork.
      • Strong organizational skills in managing priorities
      • Demonstrates knowledge of project management principles as they relate to assigned tasks
        EDUCATIONRequired
        • AssociatesSubstitutions
          • 2 years of relevant work experience in lieu of an Associate's DegreePreferred
            • Bachelor's degree in Computer Science, Information Systems, Healthcare or relevant experienceLICENSES or CERTIFICATIONSRequired
              • Epic Application Certification within 6 months.Preferred
                • None
                  Language (Other than English):NoneTravel Requirement:0% - 25%PHYSICAL, MENTAL DEMANDS and WORKING CONDITIONSPosition TypeOffice- or Remote-basedTeaches / trains othersOccasionallyTravel from the office to various work sites or from site-to-siteRarelyWorks primarily out-of-the office selling products/services (sales employees)NeverPhysical work site requiredNoLifting: up to 10 poundsConstantlyLifting: 10 to 25 poundsOccasionallyLifting: 25 to 50 poundsRarelyDisclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.
                  
                  Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.
                  
                  As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy.
                  
                  Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.Pay Range Minimum:$67,500.00Pay Range Maximum:$126,000.00Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below.For accommodation requests, please contact HR Services Online at HRServices@highmarkhealth.orgCalifornia Consumer Privacy Act Employees, Contractors, and Applicants NoticeSimilar Jobs (2)MyChart Epic Systems Analystremote type Remote locations 51 Locations time type Full time posted on Posted 30+ Days AgoEpic Grand Central Systems Analyst - Preluderemote type Remote locations 51 Locations time type Full time posted on Posted 30+ Days Ago
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Keywords: Highmark Health, Catonsville , Senior Epic Systems Analyst, Professions , Washington, Maryland