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Home Care Consultant

Company: Home Instead
Location: Catonsville
Posted on: November 23, 2021

Job Description:

Join a team that helps to enhance the aging experience by providing support at home.
Home Instead is seeking a dynamic professional who is a team-oriented self-starter who desires to work for a leader in the growing homecare industry. The ideal candidate is extremely organized, possesses great communication skills and can work effectively with all co-workers, colleagues and clients.
As -the Home Care Consultant and as a part of our team you will be responsible for maintaining and developing current and future client and referral provider relationships. Communicate and meet with prospective client and family members seeking home care services. - Primary responsibilities include but are not limited to
Schedule and conduct in-home care consultations with prospective clients, take phone inquiries, provide appropriate follow up while working with office staffing team to coordinate care
Maintain and establish professional relationships with targeted referral providers
Conduct new client and caregiver introductions
Maintain and establish professional relationships with targeted referral providers
Conduct quality assurance (QA) visits/calls with clients and care staff, as needed
Participate in various PR programs
Qualified candidates will possess:
College degree or equivalent work experience
Two (2) or more years of experience in customer relations, related business and/or sales experience
Ability to demonstrate confidentiality, discretion, integrity and fair mindedness
Ability to multi-task, manage time, and be detail oriented
Proficiency in Microsoft Office Suite &ndash Excel, Word, Outlook, TEAMS, and the ability to learn new software programs quickly and efficiently
Ability to be cross trained within the company
Work Schedule:
Full Time, Monday - Friday 8am-5pm
Benefits:
Competitive Pay Virtual Me/Teledoc (Virtual healthcare visits) Medical, dental and vision offered 401K Direct Deposit Paid Time Off Paid Holidays
Paid Training Ongoing Professional Development
*Some benefits have eligibility requirements
Each Home Instead franchise is independently owned and operated.

Keywords: Home Instead, Catonsville , Home Care Consultant, Professions , Catonsville, Maryland

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