Customer Service Representative

Company: AdNet
Location: Catonsville
Posted on: March 19, 2023

Job Description:

[Call Center / Remote] - Anywhere in U.S. / M-F 9:30a-6p EST / Work laptop provided - As a Customer Service Rep you'll: Take back-to-back calls from the customer hotline dealing with complex situations that pertain to various types of potential fraud; Access various software, systems, and tools on a work laptop to successfully do the job; Follow documented processes and procedures to provide accurate information and unbiased advice based on call handling procedures; Multi-task while on calls to collaborate with multiple levels of support to resolve caller's concerns (Tier 2, Tier 3)...Hiring Fast > >

Keywords: AdNet, Catonsville , Customer Service Representative, Other , Catonsville, Maryland

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