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Senior Product Leader

Company: PointClickCare
Location: Catonsville
Posted on: March 15, 2023

Job Description:

For more than 20 years, PointClickCare has been the backbone of senior care. We've amassed the richest senior care dataset making our market density untouchable and our connections to the healthcare ecosystem exponentially more powerful than those of any other platform. With Collective Medical & Audacious Inquiry, we've become the most expansive, full-continuum care collaboration network, offering care teams immediate, point-of-care access to deep, real-time insights at every stage of a patient's journey.For more information on PointClickCare, please connect with us on and .The Senior Product Leader is responsible for driving product strategy & delivery. This role will ensure that our products and associated services are compliant with industry standards, aligned with market demand, meeting or exceeding customer expectations, and exceeding revenue targets.Key Responsibilities:

    • Lead and drive product strategy as it relates to Value-Based Care products as part of our LTPAC/Senior Care suite of offerings.
    • Envision viable new strategies & solutions with a focus on understanding customer business problems / opportunities.
    • Iteratively test concepts with customers & prospects to inform decisions.
    • Coordinate content and functional product roadmaps across our product portfolio.
    • Drive value propositions for our product suite.
    • Define & refine production milestones, success metrics and go-to-market efforts.
    • Train internal and external stakeholders on product features and capabilities when needed.
    • Establish & manage relationships with internal and external stakeholders.
    • Collaborate with Engineering teams to drive product development projects through the planning, definition, development, testing, and pre-launch phases.
    • Ensure successful launch of new & enhanced products and features.
    • Conduct in-depth market and competitive analysis regarding associated products and services.
    • Track in-market adoption and success solutions.
    • Stay abreast of changing customer needs and industry trends.
    • Monitor secondary research and market data.
    • Collect and summarize customer feedback to drive satisfaction and adoption.
    • Drive results through effective communication - build rapport, anticipate and prepare for questions, communicate calmly under pressure and be a good listener.
    • Maintain performance standards while working remotely (where applicable).
    • Represent the company with a high degree of knowledge, integrity, and professionalism.Qualifications & Skills:
        • Bachelor's Degree in informatics, computer science, information technology, or healthcare related field of study; master's degree preferred OR relevant direct experience in the clinical domain - focus on nursing care and/or the Senior Care market preferred
        • Proven track record managing commercial software products through the entire product lifecycle at an experienced level
        • Working knowledge of standard clinical concepts/terminology, e.g., SNOMED, LOINC, UMLS, and other applicable standards
        • Experience reading and interpreting guidelines issued by regulatory and compliance bodies, such as CMS
        • Demonstrated success working with internal and external stakeholders and managing partner relationships
        • Success working in Agile Scrum methodology (preferred)
        • Demonstrated ability to quickly develop expertise on new products and best practices
        • Experience collaborating with user experience (UX) and designers (preferred)
        • Proven ability to influence cross-functional teams (without formal authority) to solve problems
        • Strong verbal and written communication skills, both oral and written; ability to explain new concepts to audiences with no prior knowledge or information
        • Ability to react quickly to changing priorities and tight deadlines
        • Exceptional attention to detail
        • Excellent teamwork skills#LI-Remote#LI-JP1It is the policy of PointClickCare to ensure equal employment opportunity without discrimination or harassment on the basis of race, religion, national origin, status, age, sex, sexual orientation, gender identity or expression, marital or domestic/civil partnership status, disability, veteran status, genetic information, or any other basis protected by law. PointClickCare welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. Please contact should you require any accommodations.When you apply for a position, your information is processed and stored with Lever, in accordance with . We use this information to evaluate your candidacy for the posted position. We also store this information, and may use it in relation to future positions to which you apply, or which we believe may be relevant to you given your background. When we have no ongoing legitimate business need to process your information, we will either delete or anonymize it. If you have any questions about how PointClickCare uses or processes your information, or if you would like to ask to access, correct, or delete your information, please contact PointClickCare's human resources team: PointClickCare is committed to Information Security. By applying to this position, if hired, you commit to following our information security policies and procedures and making every effort to secure confidential and/or sensitive information.

Keywords: PointClickCare, Catonsville , Senior Product Leader, Other , Catonsville, Maryland

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