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FT Customer Support Specialist - Work From Home

Company: FMX
Location: Catonsville
Posted on: January 25, 2023

Job Description:

[Customer Service / Remote] - Anywhere in U.S. / $45K per year / Medical, dental & vision / 401k - As a Customer Support Specialist you'll: Manage a high volume of inbound support tickets, phone calls, and live chat messages; Answer product-related questions and inquiries in great detail; Investigate, troubleshoot, document, and resolve technical issues; Adhere to customer support SLAs for response and resolution times; Maintain a high-level of customer satisfaction through professional and courteous service; Develop internal and customer-facing documentation...Hiring Fast > >

Keywords: FMX, Catonsville , FT Customer Support Specialist - Work From Home, Other , Catonsville, Maryland

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