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Relationship Banker in Catonsville ($1,000 Sign On Bonus)

Company: M&T Bank
Location: Catonsville
Posted on: November 22, 2022

Job Description:

Are you passionate about finding solutions for customers? Compensation: $23.00 per hour + commission + $1,000 sign on bonus + benefits We Offer:

  • Paid time off starting at 20 days/year with the option to buy more and 12 federal holidays
  • Medical, dental, and vision benefits
  • 401k match up to 5%
  • Competitive pay with opportunities to advance your career
  • Various options for tuition assistance, paid parental and adoption leave, stock purchase, wellness, and employee discounts
  • Receive 40 hours of volunteer time with an organization of your choosing
  • Much more Who We Need:Relationship Bankers go the extra mile to drive the branch team toward success in their sales and service goals. You'll build customer relationships and grow business in the branch by identifying sales opportunities with customers and guiding them toward options that fit their needs. You'll also stay on top of the most recent trends in our products and systems to become an expert in servicing our customers. Your Typical Day:
    • Build trust with current clients through regular proactive outreach by email or phone
    • Develop new customer relationships through outbound calling
    • Support branch goals by identifying sales, service and referral opportunities
    • Complete basic customer research to recommend new solutions and drive informed discussions of customers' financial goals
    • Schedule, prepare for, and lead appointments with current and prospective customers
    • Deliver customer solutions in the moments that matter
    • Educate customers so they understand their options, making recommendations when appropriate
    • Identify M&T team members who can solve complex customer problems
    • Support operational needs such as cash ordering, vault, ATM, wire transfer, Know Your Customer (KYC), Anti-Money Laundering (AML), fraud prevention, and compliance-related tasks
    • Support a diverse environment that supports the M&T Bank brand
    • Complete required training under the Federal SAFE Act Education and Experience Required:
      • High school diploma or equivalent (GED)
      • Minimum 2 years' experience in any of the following: retail sales, call center, tele-sales, or customer service, OR
      • Minimum of 1 year proven proactive sales experience Education and Experience Preferred:
        • Demonstrated financial services product knowledge
        • Ability to communicate with tact and diplomacy to internal and external customers
        • Verbal communication, interpersonal skills, customer service (consumer and small-business), well-organized, time management, prioritization, comfort with technology (internet-user level)
        • Demonstrated success with referrals, cross-selling, or other sales skills
        • Associate degree
        • Notary public license
        • Bilingual ability is not required but is a strong plus depending on location Physical Requirements
          • Lifting objects up to 30lbs Branch Hours/Required Availability:
            • Monday-Thursday: 9:00am-5:00pm
            • Friday: 9:00am-6:00pm
            • Saturday: 9:00am-1:00pm (every other Saturday is required)
            • Sunday: Closed Location:705 Frederick Road, Catonsville, MD, 21228LocationCatonsville, Maryland, United States of America

Keywords: M&T Bank, Catonsville , Relationship Banker in Catonsville ($1,000 Sign On Bonus), Other , Catonsville, Maryland

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