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Patient Access Specialist

Company: Robert Half Office Team
Location: Catonsville
Posted on: November 16, 2021

Job Description:

Description Patient Registration Representative Job Category: Patient Services
Responsibilities: --- Perform registration and basic insurance verification, ensuring collection of 7 critical data elements necessary for proper patient identification and billing. --- Identify and update patient demographic information on ADT system as defined by departmental policy and procedures. --- Interpret physician orders for appropriate testing or admission criteria. --- Coordinate patient admission needs and beds assignment to facilitate timely patient placement. --- Identify non-participating Insurances or Out of Networks plans; takes necessary steps to inform patients and physicians regarding options, including but not limited to canceling appointment. --- Obtain Insurance Card copies or validate insurance information via electronic medical record, transfer information, or insurance eligibility tool. --- Provide courteous and accurate patient and hospital information with way finding instructions for patients, families, visitors, and ancillary areas. --- Prepare documents for imaging/scanning into electronic patient record. --- Explains processes and forms to patients prior to securing signatures and ensures that all documents are properly signed and witnessed as required. --- Assemble and disassemble patient charts or departmental documents according to department policy. --- Copying and or faxing documents to ancillary areas or physician offices. --- Maintain inventory control of forms and paper supplies needed in area. --- Assist with all possible account resolutions pertaining to patient balances. --- Perform all other duties and projects as assigned. Requirements ICD-10, CPT Codes, Patient Registration, Required Qualifications: -- High School Diploma or GED required -- Experience with customer service -- Computer savvy with experience navigating between multiple systems simultaneously -- Must have Microsoft Office Experience and excellent typing skills -- Must have a high degree of customer service skills in order to communicate effectively with patients, visitors, physicians and care teams -- Must demonstrate problem-solving abilities and high attention to detail -- Must be able to stand, walk, sit and move freely for extended periods of time -- Must be able to work in a patient care environment with exposure to infection or contagious disease Desired Qualifications: -- Experience working in a healthcare environment -- Completed a Medical Terminology class -- Certification in healthcare access preferred
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.
Questions? Call your local office at 1.. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit for more information.
2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use () .

Keywords: Robert Half Office Team, Catonsville , Patient Access Specialist, Other , Catonsville, Maryland

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