Operations Manager
Company: Filta - District Heights, Sunderland, MD & Che
Location: District Heights
Posted on: February 14, 2026
|
|
|
Job Description:
Job Description Job Description Benefits: Flexible schedule
401(k) matching What We Look for in a Filta Operations Manager The
Filta Operations Manager is responsible for overseeing service
efficiency, managing teams, and ensuring customer satisfaction,
potentially across multiple locations. This role requires strong
leadership, operational expertise, and a deep understanding of
Filtas services and customer needs. Key Attributes &
Qualifications: Technical & Mechanical Knowledge Familiarity with
kitchen equipment, filtration systems, and service-related
technology. Mechanical/Electrical Skills - Some knowledge and
ability to use basic hand tools and multimeter. Customer Relations
& Service Quality Ensures that all customer interactions are
positive and that service standards are consistently met or
exceeded. Knowledge of Commercial Kitchens or Ability to Learn
Quickly Understands kitchen operations and Filtas role in enhancing
sustainability and efficiency. Leadership & Team Management Ability
to coach, mentor, and oversee service technicians and support
staff. Operational Efficiency Skilled in optimizing workflow,
scheduling, and resource allocation to enhance service delivery.
Ability to utilize database management software or CRMs, Google
Workspace, and mobile applications. Problem-Solving &
Decision-Making Proactively addresses operational challenges and
implements effective solutions. Safety & Compliance Enforces strict
adherence to health, safety, and environmental regulations. Key
Responsibilities: Scheduling & Route Optimization: Manage and
adjust service schedules, coordinate rerouting, and fill gaps in
scheduling alongside the Service Manager/Apprentices. Financial
Oversight: Maintain full financial transparency by monitoring key
performance metrics, tracking expenses, and implementing
cost-saving strategies to improve profitability. Hiring & Team
Development: Lead the recruitment process in collaboration with the
franchise owner, ensuring proper staffing to meet business needs.
Sales & Growth: Support sales growth initiatives by working with
the franchise owner to identify new opportunities, improve service
efficiency, and enhance customer satisfaction. Profitability
Management: Analyze financial data and operational reports to
optimize revenue and profitability, implementing strategies to
improve overall business performance. Process Improvement:
Continuously assess and refine operational processes to maximize
efficiency and service quality. Compliance & Safety: Ensure that
all operational activities adhere to company standards, industry
regulations, and safety protocols. Preferred Experience: Experience
in maintaining and repairing small equipment i.e. kitchen
equipment, filtration systems, and service-related technology
Experience with managing customer relationships and exceeding
customer expectations Experience working within commercial kitchen
services Experience with working in a bilingual environment
(Spanish and English) Who We Are Filta Environmental Kitchen
Solutions provides comprehensive services for commercial kitchens,
specializing in fryer oil management, deep fryer cleaning, and
thorough cleaning of all commercial kitchen equipment. We are
seeking individuals with kitchen experience or those eager to learn
new skills. Our clients include restaurants, colleges and
universities, sports venues, hospitals, convention centers, and any
business with commercial kitchen fryers. We offer full training to
operate our equipment and perform the necessary services. If youre
a strategic leader with a passion for operational excellence and
business growth, we invite you to apply for the Operations Manager
position today!
Keywords: Filta - District Heights, Sunderland, MD & Che, Catonsville , Operations Manager, Hospitality & Tourism , District Heights, Maryland
