Regional Spa Manager
Company: Hand & Stone Massage and Facial Spa
Location: Woodbridge
Posted on: February 13, 2026
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Job Description:
Job Description Job Description Description: Hand & Stone
Regional Spa Manager will oversees multiple spa locations in
Brandywine, MD, Woodbridge, VA and Sterling, VA focusing on
operations, sales, and staff management . Responsibilities include
supporting spa managers, ensuring consistent service delivery,
driving revenue growth, and maintaining brand standards across
their assigned locations. Requirements: Operational Support:
Providing guidance and support to spa managers and staff on
day-to-day operations, including scheduling, inventory management,
and customer service. Sales & Revenue Generation: Implementing
strategies to drive sales, meet revenue targets, and maximize
profitability across all locations. Staff Management: Recruiting,
training, and managing spa teams, fostering a positive and
productive work environment. Compliance & Standards: Ensuring
compliance with health, safety, and licensing regulations, as well
as upholding Hand & Stone's brand standards. Performance
Monitoring: Utilizing Key Performance Indicators (KPIs) to assess
spa performance, identify areas for improvement, and develop action
plans. Communication & Collaboration: Maintaining regular
communication with spa managers, corporate departments (e.g.,
Training, Marketing, IT), and franchise owners. Essential Skills &
Qualifications: Leadership & Management: Proven ability to lead,
motivate, and develop high-performing teams. Sales & Customer
Service: Strong sales acumen, with experience in consultative
selling, upselling, and client retention strategies. Operational
Expertise: Knowledge of spa operations, including POS systems,
scheduling software, and inventory management. Communication &
Interpersonal Skills: Excellent communication, interpersonal, and
conflict-resolution skills. Analytical & Problem-Solving: Ability
to analyze data, identify trends, and develop effective solutions.
Industry Experience: Minimum of 3 years of experience in a
management role within a spa, wellness, or hospitality
environment.
Keywords: Hand & Stone Massage and Facial Spa, Catonsville , Regional Spa Manager, Hospitality & Tourism , Woodbridge, Maryland
