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Regional People & Cutlure Business Partner

Company: Loyal Companion
Location: Catonsville
Posted on: September 17, 2022

Job Description:

About UsIndependent Pet Partners is a digital, retail, education and services platform for holistic pet wellness comprised of four independent brands across the country - Loyal Companion, Kriser's Natural Pet, Natural Pawz and Chuck & Don's. While each one supports a unique region, they all share a common philosophy and mission. We believe wholeheartedly that maximizing pet wellness is as paramount to living our own best lives as it is of our furry friends. Pets and people help each other thrive. And along with our team of experts from nutritionists to groomers to behaviorists, we created a total nose-to-tail pet experience unlike any other with products, services, and education all under one roof.IPP is now on the cutting edge of disrupting the traditional retail and digital landscape in the pet wellness space. We are re-imagining the customer experience and the intersection of digital and physical in-store connections. And we are investing heavily in a digitally enabled, services-led format. Our goal is to support our existing businesses and build them for the future - one that drives customer loyalty through a superior customer experience. We are on a growth trajectory to increase our business by 240% in the next four years. Be a part of this exciting revolution in holistic pet care and wellness helping our pets live their happiest, healthiest lives.Position PurposeThe Regional People & Culture Business Partner is responsible for the planning and execution of all human resource activities within their assigned geographical regions. Works closely with the Store Managers, District Managers, Regional Director and HQ business leaders to enable them to do their best work.Why join our team?

  • Career growth opportunities
  • PTO (paid time off) - 2 weeks in first year, 3 weeks in second year
  • Paid Parental Leave
  • Medical, dental, and vision insurance
  • Health Savings Account (HSA)/ Flexible Spending Account (FSA)
  • Paw-Ternity (paid Pet Adoption bonding time)
  • 401(k)
  • Greatly discounted, subsidized pet insurance
  • Generous discounts on goods and services
  • $25K life insurance policy (employer paid)
  • Short and Long-term disability (employer paid)
  • Employee Assistance Program/ 24X7 - completely confidentialEssential Job FunctionsThe incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation.
    • Provide guidance for Store Management regarding store level Legal and Compliance related issues.
    • Ensure all stores within their assigned Region are utilizing the IPP Corrective Action programs correctly and consistently.
    • Ensure all new hire onboarding is being completed in a timely manner.
    • Work with the Regional Director/District Managers and Store Managers to ensure that IPP Values and Leadership Qualities are taught, modeled and in place within the Region and Stores.
    • Be a sounding board and objective party for the Regional Director/District Manager, and Store Management Team to leverage when making people and business decisions.
    • Provide a safe and objective open door for all Team Members to discuss issues and concerns they may have related to their Region, District, Store, and their roles.
    • Counsel and coach managers on employee relations issues (investigations, involuntary terminations, and performance improvement plans).
    • Reporting and metrics responsibility including; turnover, payroll and ad-hoc
    • Manage unemployment, workers compensation, and leave of absence claims.
    • Partner with Store Support Teams including Benefits, Compensation, Training/Education, Talent acquisition.
    • Works closely with management and employees to improve work relationships, increase employee engagement, morale, change management, and increase productivity and retention.
    • Drive overall HR initiatives such as talent planning, performance reviews, compensation processes, audits, and recognition programs.
    • Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance.Qualifications
      • Bachelor's degree in relevant field of study or equivalent years of related work experience required
      • SHRM or other HR certification preferred
      • At least three years of HRBP or HR Generalist experience
      • Advanced knowledge and application of Human Resources principles, practices and employment law
      • Demonstrated experience in coaching leaders on driving performance and development
      • Human Resources experience in a retail and multi-unit environment preferred
      • Proficiency with Microsoft Office
      • Experience with ADP Comprehensive Payroll and Performance Modules preferred
      • Strong verbal and written communication skills
      • Strong self-awareness
      • Strong experience conducting HR investigations and interviewsCompetencies
        • Business Acumen
        • Customer Focus
        • Ethics and Values
        • Dealing with Ambiguity
        • Managerial Courage
        • ListeningNature of Supervision
          • This position has no direct reports.Physical Demands
            • Most tasks are performed while seated indoors at a personal computer. Day and overnight domestic travel to the Store Support Center, stores, seminars and/or conferences may be required periodically.
            • Must be able to work around pet hair and danderWork EnvironmentMost tasks are performed while seated indoors at a personal computer. The noise level in the work environment is low to moderate.#HP
              IPP is proud to be an Equal Opportunity Employer. IPP recruits qualified applicants without regard to race, color, religion, gender, age, ethnic or national origin, protected veteran status, physical or mental disability, sexual orientation, gender identity, marital status, or citizenship status.

Keywords: Loyal Companion, Catonsville , Regional People & Cutlure Business Partner, Hospitality & Tourism , Catonsville, Maryland

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