Front Desk / Cross-Trained Dental Assistant (DC Licensed)

Company: Shaw Family Dentistry PLLC
Location: Washington
Posted on: April 3, 2026

Job Description:

Job Description Job Description We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays. The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed. Important: Candidates must hold a valid Dental Assistant license in Washington, DC. Schedule - Monday - Wednesday - Thursday - Friday (Hygiene Assistant – Back Office) - One Saturday per month Responsibilities Front Desk responsibilities include: - Greeting and checking patients in and out - Scheduling appointments and managing the daily schedule - Verifying insurance eligibility and obtaining benefit breakdowns - Working with PPO insurance plans - Collecting patient co-payments and balances - Creating, reviewing, and presenting treatment plans - Submitting and tracking insurance claims - Running and following up on outstanding insurance claims - Managing aspects of Revenue Cycle Management - Maximizing patient insurance benefits and financial coordination - Maintaining accurate patient records Clinical support responsibilities (Fridays): - Assisting the hygienist with patient care - Preparing and turning over treatment rooms - Maintaining sterilization and infection control protocols - Supporting overall clinical workflow Qualifications - Active Dental Assistant License in Washington, DC (Required) - Minimum 1 year of dental front desk experience - Experience with PPO insurance verification and breakdowns - Knowledge of dental insurance billing and claims - Strong understanding of dental office revenue cycle processes - Excellent communication and customer service skills - Strong organizational and multitasking abilities - Team-oriented with a positive attitude What We’re Looking For - Friendly, professional demeanor - Strong attention to detail - Ability to thrive in a fast-paced dental environment - Willingness to cross-train and support both front and back office Company Description We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays. The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed. Important: Candidates must hold a valid Dental Assistant license in Washington, DC. Schedule Monday Wednesday Thursday Friday (Hygiene Assistant – Back Office) One Saturday per month Responsibilities Front Desk responsibilities include: Greeting and checking patients in and out Scheduling appointments and managing the daily schedule Verifying insurance eligibility and obtaining benefit breakdowns Working with PPO insurance plans Collecting patient co-payments and balances Creating, reviewing, and presenting treatment plans Submitting and tracking insurance claims Running and following up on outstanding insurance claims Managing aspects of Revenue Cycle Management Maximizing patient insurance benefits and financial coordination Maintaining accurate patient records Clinical support responsibilities (Fridays): Assisting the hygienist with patient care Preparing and turning over treatment rooms Maintaining sterilization and infection control protocols Supporting overall clinical workflow Qualifications Active Dental Assistant License in Washington, DC (Required) Minimum 1 year of dental front desk experience Experience with PPO insurance verification and breakdowns Knowledge of dental insurance billing and claims Strong understanding of dental office revenue cycle processes Excellent communication and customer service skills Strong organizational and multitasking abilities Team-oriented with a positive attitude What We’re Looking For Friendly, professional demeanor Strong attention to detail Ability to thrive in a fast-paced dental environment Willingness to cross-train and support both front and back office Company Description We are seeking an enthusiastic and reliable Front Desk / Cross-Trained Dental Assistant to join our growing dental team in NW Washington, DC. This role is primarily front desk, with hygiene assisting responsibilities on Fridays. The ideal candidate is organized, patient-focused, and experienced in dental front office operations, while also being flexible and comfortable supporting the clinical team when needed. Important: Candidates must hold a valid Dental Assistant license in Washington, DC. Schedule Monday Wednesday Thursday Friday (Hygiene Assistant – Back Office) One Saturday per month Responsibilities Front Desk responsibilities include: Greeting and checking patients in and out Scheduling appointments and managing the daily schedule Verifying insurance eligibility and obtaining benefit breakdowns Working with PPO insurance plans Collecting patient co-payments and balances Creating, reviewing, and presenting treatment plans Submitting and tracking insurance claims Running and following up on outstanding insurance claims Managing aspects of Revenue Cycle Management Maximizing patient insurance benefits and financial coordination Maintaining accurate patient records Clinical support responsibilities (Fridays): Assisting the hygienist with patient care Preparing and turning over treatment rooms Maintaining sterilization and infection control protocols Supporting overall clinical workflow Qualifications Active Dental Assistant License in Washington, DC (Required) Minimum 1 year of dental front desk experience Experience with PPO insurance verification and breakdowns Knowledge of dental insurance billing and claims Strong understanding of dental office revenue cycle processes Excellent communication and customer service skills Strong organizational and multitasking abilities Team-oriented with a positive attitude What We’re Looking For Friendly, professional demeanor Strong attention to detail Ability to thrive in a fast-paced dental environment Willingness to cross-train and support both front and back office

Keywords: Shaw Family Dentistry PLLC, Catonsville , Front Desk / Cross-Trained Dental Assistant (DC Licensed), Healthcare , Washington, Maryland