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Regional Manager of Operations - Maryland

Company: Gastro Health
Location: Catonsville
Posted on: March 20, 2023

Job Description:

Are you ready to take the next step in your career?

Gastro Health is currently looking for a Regional Manager of Operations to join our Maryland team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

The Regional Manager has overall responsibility of supporting the operational and project management components of our GI Care Centers and Surgical Centers.

Responsibilities include collaborating with our Division Vice President, Practice Management/Admin Teams, and Clinical Providers. General accountability in strategic/integration initiatives, financial performance, reporting, managing client relationships and provider relations.

Financial and Operational

  • Prepare annual budgets in coordination with operational and clinical leadership and finance and accounting team.
  • Establish appropriate internal processes and other standard work tools to ensure effective and efficient operations.
  • Monitor and manage controllable office expenses.
  • Attend monthly care center meetings to resolve operational issues and communicate significant issues related to corporate strategy, financial performance & other initiatives.
  • Monitor business metrics related to financial and operational performance, including interfacing with support center departments responsible for data production and analysis.
  • Interface with other leaders within the organization as needed to resolve issues and successfully implement divisional goals and objectives.
  • Implement start-ups and acquisitions in collaboration with designated internal workgroups, as well as clinical and operational leadership. Business Development, Acquisitions, and Organic Growth
    • Assist Business Development as needed by participating in business development meetings, identifying target providers within the local market, obtaining and disseminating pertinent information, or serving as a key contact in acquisition opportunities or expansion of services.
    • Identify additional services and modalities, analyze their feasibility and implement them where applicable.
    • Establish processes to ensure effective operationalization of organic growth opportunities and acquisitions, including participating in relevant meetings, acclimating new providers and groups to the organization, and implementation of standard work.
    • Interface with the recruitment team to ensure appropriate processes are in place to identify and place potential candidates in an efficient and cost-effective manner. Client Management
      • Coordinate contract negotiation/renegotiation process in conjunction with legal, clinical & operations leadership (and other relevant internal stakeholders)
      • Coordinate and monitor contract changes.
      • Meet regularly with key client stakeholders to:
      • Identify any projected changes in service requirements that impact operations and financials.
      • Proactively address client expectations and issues.
      • Understand and communicate local market issues within the assigned geographic area that impact the Company and client through networking.
      • Meet regularly with providers to understand their needs, resolve identified issues, and build relationships.
      • Act as a liaison to ensure a strong sense of company culture within the care centers. People Management
        • Recruit, train, develop and evaluate Care Center managers and employees.
        • Work with Division leadership, as well as Human Resources, to develop a pipeline of effective leadership at the facility level.
        • Direct recruiting strategy for the assigned region to fulfill needs for short, mid and long-term success and market development. Qualifications:
          • 5 years managing multiple physician practices at a regional level
          • Bachelor's Degree from a four-year college or university and 10 years of experience in physician practice management or healthcare management with extensive physician interface. A Master's Degree in a health-related field is strongly preferred, or an equivalent combination of education and experience.

            Gastro Health is over 1,000 providers strong with more than 140 locations in 7 states. Our growing team of board-certified physicians, APPs, nutritionists, and technicians combine their clinical expertise and experience to provide our patients with quality medical and preventive care. We offer a broad range of ancillary services, including in-house infusion, diagnostic services, pathology, and pharmacy services.

            We take pride in improving our patients' quality of life and ensuring an excellent healthcare experience. Gastro Health seeks to continuously improve the health of our patients and the personal service we render to our patients and the medical community through teamwork and compassionate care.

            We are proud to be an equal opportunity employer and cherish the diversity of our team members.

            OUR MISSION

            Our mission is to provide outstanding medical care and an exceptional healthcare experience. Our core values of compassion, collaboration, integrity, empowerment, accountability, continuous improvement, and positive attitude permeate everything we do at Gastro Health.

            Thank you for your interest in Gastro Health.

Keywords: Gastro Health, Catonsville , Regional Manager of Operations - Maryland, Executive , Catonsville, Maryland

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