Relationship Manager

Company: Global Payments
Location: Dover
Posted on: February 22, 2026

Job Description:

Global Payments Inc., a frontrunner in payment technology and software solutions, is seeking a Relationship Manager to enhance client satisfaction and optimize revenue opportunities within our financial services sector. In this role, you will act as the primary point of contact for our high-value clients, ensuring their requirements are met meticulously and aligning our innovative solutions with their business goals. You will leverage your knowledge of financial products, market acumen, and customer-centric approach to foster long-lasting relationships and drive business growth. Establish and nurture long-term relationships with key clients to ensure retention and satisfaction. Identify new business opportunities with existing clients by understanding their business needs and proposing tailored solutions. Collaborate with internal teams to coordinate client communications and issue resolution. Prepare regular reports on account status and transaction successes to upper management. Stay abreast of industry trends and competitor activities to recommend improvements and enhancements in our service offerings. Strong understanding of financial products and services Excellent communication and interpersonal skills Proven ability to manage multiple projects while paying strict attention to detail Negotiation and persuasion skills Proficiency in CRM software and MS Office Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Certified Relationship Management Specialist (CRMS) Certified Financial Services Auditor (CFSA) or similar credentials

Keywords: Global Payments, Catonsville , Relationship Manager, Accounting, Auditing , Dover, Maryland