Branch Operations Coordinator - Gwynn Oak Jct
Company: Wells Fargo
Location: Baltimore
Posted on: April 28, 2024
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Job Description:
Why Wells Fargo:
Are you ready for the next step in your career? This is where it
begins - at a company known for our "Well Life" approach to
supporting employees' career aspirations, work-life balance, and
mental and physical health. We ranked #2 on the 2023 LinkedIn Top
Companies list - and #1 among financial services companies - as the
best workplace "to grow your career" in the U.S. We're especially
proud of our tangible, meaningful commitment to diversity, equity,
and inclusion in the workplace. When it comes to employees'
financial health, we offer competitive salaries and generous
benefits package. Apply today.
About this role:
Wells Fargo is seeking a Branch Operations Coordinator for Branch
Banking as part of the Consumer and Small Business Banking
division. Learn more about the career areas and business divisions
at wellsfargojobs.com .
In this role, you will:
Support customer experience by accurately processing and approving
teller transactions, sharing digital solutions, and making
appropriate introductions to bankers
Complete operational activities while minimizing risks under
established policies
Perform routine to moderately complex transactional, operational,
and customer support tasks efficiently through knowledge of bank
procedures and products, as well as partners across the
organization
Support the Branch manager in operational tasks and scheduling
Resolve issues related to daily operations of the teller line,
under direction of regional banking management
Support customers and employees in resolving or escalating concerns
or complaints
Receive guidance from managers and exercise judgment within defined
policies and procedures
Provide excellent service to customers and individuals by
demonstrating care, building relationships, and completing
requested transactions
Identify information and services to meet customers financial
needs
Motivate a diverse team to achieve full potential and meet
established business objectives
Required Qualifications:
Desired Qualifications:
Ability to provide strong customer service while listening,
eliciting information and comprehending customer issues
Ability to educate and connect customers to technology and share
the value of mobile banking options
Ability to interact with integrity and professionalism with
customers and employees
Ability to identify potential fraud/risky accounts and take
appropriate action to prevent loss
Cash handling experience
Well-organized, independent and able to prioritize in a fast-paced
environment
Ability to exercise judgment, raise questions to management, and
adhere to policy guidelines
Relevant military experience including working in personnel
benefits management, processing military personnel orders or
transitions, wartime readiness operations, human resources, or
military recruiting
Knowledge and understanding of retail compliance controls, risk
management, and loss prevention
Motivate others to achieve full potential and meet established
business objectives
Job Expectations:
Ability to work weekends and holidays as needed or scheduled
This position is not eligible for Visa sponsorship
Posting Location:
Posting End Date:
26 Apr 2024
*Job posting may come down early due to volume of applicants.
We Value Diversity
At Wells Fargo, we believe in diversity, equity and inclusion in
the workplace; accordingly, we welcome applications for employment
from all qualified candidates, regardless of race, color, gender,
national origin, religion, age, sexual orientation, gender
identity, gender expression, genetic information, individuals with
disabilities, pregnancy, marital status, status as a protected
veteran or any other status protected by applicable law.
Employees support our focus on building strong customer
relationships balanced with a strong risk mitigating and
compliance-driven culture which firmly establishes those
disciplines as critical to the success of our customers and
company. They are accountable for execution of all applicable risk
programs (Credit, Market, Financial Crimes, Operational, Regulatory
Compliance), which includes effectively following and adhering to
applicable Wells Fargo policies and procedures, appropriately
fulfilling risk and compliance obligations, timely and effective
escalation and remediation of issues, and making sound risk
decisions. There is emphasis on proactive monitoring, governance,
risk identification and escalation, as well as making sound risk
decisions commensurate with the business unit's risk appetite and
all risk and compliance program requirements.
Candidates applying to job openings posted in US: All qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, status as a protected veteran, or any
other legally protected characteristic.
Candidates applying to job openings posted in Canada: Applications
for employment are encouraged from all qualified candidates,
including women, persons with disabilities, aboriginal peoples and
visible minorities. Accommodation for applicants with disabilities
is available upon request in connection with the recruitment
process.
Applicants with Disabilities
To request a medical accommodation during the application or
interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug
and Alcohol Policy to learn more.
Company: WELLS FARGO BANK
Req Number: R-357274
Updated: Wed Apr 24 00:00:00 UTC 2024
Location: BALTIMORE,Maryland
Keywords: Wells Fargo, Catonsville , Branch Operations Coordinator - Gwynn Oak Jct, Other , Baltimore, Maryland
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